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Please contact your IT administrator to configure your firewall to recognize all sub-domains of .box.net and .boxcdn.net. The ports that should be opened for these domains are 80 and 443.
If that does not resolve the issue, then please submit a support ticket at
http://www.box.net/help.
Make the most of Box
You're off to a great start using Box, but you've also wondered what else Box can do and what other features are available. Whether you have an Individual account or the Business edition, we have weekly webinars to help you get the most out of Box.
To sign up, click "Join the Webinar" for the one you'd like to join. If you can't make these times, just call us at 1-877-729-4269 and we'd be happy to give you a personal tour.
Getting Started: The Box Basics
Learn how to make the most of Box's core features, including file management, uploading content, using Box to collaborate with others, searching for files and basic workflow tools.
Time: 1:30PM (PST) Every Thursday
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Box Business Edition: Administrator's Overview
If you're a Box administrator, this session will help you learn how to use advanced features in Box's Business edition, including reporting, custom branding, full-text search, groups, and more.
Time: 10AM (PST) Every Thursday
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