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If that does not resolve the issue, then please submit a support ticket at http://www.box.net/help.
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Help › 'Drag and Drop' does not load

Problems with drag and drop can be due to a number of reasons. We recommend trying the following:

1. Try uploading with Firefox (click here to download) a free open-source browser. It provides enhanced capabilities over Internet Explorer, resolves most Java issues, and will provide the best Box.net experience.

2. Restart your computer. Occasionally, one-time issues may prevent Java from functioning correctly, and a restart may solve these problems. Make sure to accept the Drag and Drop applet once you restart and `attempt the upload again.

3. Install the latest version of Java. To upgrade to the latest version of Java please click here.

4. Within 'Settings' click the side link 'Upload Settings.' Next to the 'Drag and drop type' drop down menu select 'Compatibility.'
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