It appears that your firewall may be blocking Box.net or you are encountering an error.

Please contact your IT administrator to configure your firewall to recognize all sub-domains of .box.net and .boxcdn.net. The ports that should be opened for these domains are 80 and 443.

If that does not resolve the issue, then please submit a support ticket at http://www.box.net/help.
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Help › Unable to 'Preview' images

If the generic image icon appears instead of the image itself next to the file name, the cause might due to the following:

  • The image file is not in the GIF, JPG or PNG format and is therefore unsupported for image previewing
  • The image file is over 5MB in size

If you wish to view the images within your account, we recommend resizing the file to under 5MB in size and/or reformatting the image file to a GIF, JPG or PNG format.
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