1. Please ensure that you are running the latest version of Internet Explorer 7 (http://www.microsoft.com/windows/downloads/ie/getitnow.mspx), Safari 3 or Firefox 3 (http://www.firefox.com)
2. If you are able to view the 'List View' or 'Icon View' button from the menu, then please try toggling between these two views by clicking on the button.
3. Try disabling or removing anti-virus, anti-spyware, firewall, or other third-party software that may interact with your computer at the browser level.
4. Try clearing your browser's cache (see instructions here).
5. If you are still experiencing issues on your web browser, we recommend trying to access your account from a different web browser (Firefox recommended).
2. If you are able to view the 'List View' or 'Icon View' button from the menu, then please try toggling between these two views by clicking on the button.
3. Try disabling or removing anti-virus, anti-spyware, firewall, or other third-party software that may interact with your computer at the browser level.
4. Try clearing your browser's cache (see instructions here).
5. If you are still experiencing issues on your web browser, we recommend trying to access your account from a different web browser (Firefox recommended).
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Do you still have questions? Email us! Or, call Box Support at 1-877-BOX-6736
