It appears that your firewall may be blocking Box.net or you are encountering an error.

Please contact your IT administrator to configure your firewall to recognize all sub-domains of .box.net and .boxcdn.net. The ports that should be opened for these domains are 80 and 443.

If that does not resolve the issue, then please submit a support ticket at http://www.box.net/help.
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Storage for Box Business accounts is "pooled", meaning all the users in the Business share in a single total storage quota, with individual account allocations determined by the Business administrator. As such, each account in an Business does not need to be the same size, in terms of storage.

If you are the administrator, you can change a user's storage allocation by clicking on the 'Actions' drop-down next to the username that corresponds with the account you would like to modify and selecting 'Change user settings'. On the page you are taken to, enter the user's new storage allocation next to 'Storage quota', then click 'Ok!'.

If you are an Business user and require more storage space, please contact your administrator.


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