Frequently Asked Questions
What is Box Enterprise?
Box Enterprise is a file storage and sharing solution for large organizations. It allows its users to store and access files anywhere they have an Internet connection, including from web-enabled mobile devices. It is a business solution that enables collaboration within a company or organization.
How does Box Enterprise work?
Box Enterprise consists of a set of linked, full-feature Box Business accounts, all overseen by an administrator who has access to the Box Management Console. This console lets the administrator track the activity of all the users s/he manages, create new accounts, and adjust account properties (e.g. increase or decrease storage assigned to a user).
What kind of organizations and people use Box Enterprise?
Box.net's Enterprise solution is designed for businesses, schools, or other organizations with members who need to access and share files locally or remotely. Creative professionals, deal teams, field personnel and mobile workers are just a few examples of people who benefit from the collaboration management tools Box Enterprise has to offer.
What software or hardware do I need to for Box Enterprise?
Box Enterprise is a 100% web-based, hosted solution. There is no software to install and no hardware to buy.
Is Box Enterprise scalable? Can I add more users or storage later if I need to?
Box Enterprise is a completely scalable enterprise solution. You can add both additional users and additional storage at any time with a quick call or email to our sales team.
What do these terms mean: "Seats"; "Storage"; "Administrator"?
"Seats" refers to full-feature Box Business accounts that can be assigned to any individuals (employees, colleagues, etc.) you choose. When you set up your Enterprise account, you determine the number of seats it has (minimum of 3).
"Storage" refers to the amount of disk space (in GB) assigned to your account. Box Enterprise offers pooled storage, meaning that your Enterprise users share a single storage quota, with individual allocations determined by the account's administrator.
"Administrator" refers to the individual who oversees all the users. This person has access to the Box Enterprise Management Console, which allows them to monitor, modify, and provision user accounts. A Box Enterprise account can have one or several administrators. An administrator is not assigned any storage.
What is the difference between Box Enterprise and Box Business? How do I know which plan is right for me?
Box Enterprise consists of multiple, linked Box Business accounts, overseen by an administrator. It is an enterprise solution designed for large companies or organizations, while Box Business is designed for smaller groups.
To help you decide if Box Business or Box Enterprise is better suited for your organization, read each pair of statements below and see which better fits your needs.
| Business is for you if: | Enterprise is for you if: |
| I only need to work within one account | I would like to set up multiple accounts for people within my company or organization |
| I will be able to initiate all file sharing by myself | I have multiple people who work together on complex projects and need online collaboration spaces for them |
| At most I need 15GB of storage | My teams need more than 15GB of total storage |
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